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Seattle, WA 98102

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Sound RIDER! NW Dealer Survey

Tell Us About Your Experiences with the Northwest Dealers You Do Business With!

Every two years we publish an informative survey that reveals some interesting results about Northwest motorcycle dealers. Since our last survey dealers have moved, remodeled and rethought how they do business.  The landscape is always changing.  

It's time once again for the Sound RIDER! dealer survey.  We want to know about your buying and service experiences over the last 24 months with the dealers you do business with.  Tell us the good, the bad or the ugly.

Submit ONE survey for EACH dealer you have made transactions through IN THE LAST 24 MONTHS. Tell us exactly how it is.  Perhaps you love 'em, you think they're OK, or maybe you're just not satisfied.  We want to know.  This survey covers dealers of new and used motorcycles and gear that are located in the Northwest ONLY.  If your dealer isn't on the list, please e-mail us the name and address and we'll update the drop down menu below.  Please, only fill out the sections that apply to you.  Dealers are in order alphabetically by state (WA, OR, then ID). 

At the end of the survey we will email everyone to confirm receipt of their survey(s).  If your email address bounces your survey will be tossed.

YOU COULD WIN $100!! - All entries are eligible to win one of three $100 gift certificates from the Sound RIDER! store. Enter as many times as you like, but limit it to one per dealer or you will be disqualified. Winners will be announced in the April 2010 issue and contacted directly by email.

1. Select a Dealer

2. Motorcycle Sales
(only respond if you initiated a transaction to purchase a motorcycle from this dealer in the last 24 months)

Customer Service
Knowledge of product line
Overall Satisfaction of Transaction
Selection of New Bikes
Selection of Used Bikes
Overall Pricing
Refund Exchange Policy
What motorcycle(s) have you purchased through this dealer?
Comments

3. Parts and Accessories
(only respond if you initiated a transaction to purchase parts and accessories from this dealer in the last 24 months)

Customer Service
Knowledge of Product Line
Selection
Special Order Turnaround
Refund/Exchange Policy
Pricing
Comments

4. Service
(only respond if this dealer has performed service on your motorcycle in the last 24 months)

Customer Service
Turnaround Time
Labor Prices
Quality of Workmanship
Comments

5. Store Environment

Parking
Cleanliness
Ease of Shopping

Overall Store Vibe

Comments

6. Your Contact Information *A valid email address is required to validate your survey.   Your contact information WILL NOT be provided to any Northwest Motorcycle Dealer or any other parties. 

Your Name
Street Address
City
State
Zip
Phone
Email*

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