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Sound RIDER! Dealer Survey

Tell Us About Your Experiences with the Dealers You Do Business With!

Every two years we publish an informative survey that reveals some interesting results about Washington State motorcycle dealers. Since our last survey dealers have moved, remodeled and rethought how they do business.  The landscape has changed.  

It's time once again for the Sound RIDER! dealer survey.  We want to know about your buying and service experiences over the last 24 months with Washington State motorcycle dealers.  Tell us the good, the bad or the ugly.

Submit ONE survey for EACH Washington State dealer you have made transactions through IN THE LAST 24 MONTHS. Tell us exactly how it is.  You love 'em, you think they're OK, or maybe you've got a bone to pick.  We want to know.  This survey covers dealers of new and used motorcycles that are located in Washington State ONLY.  If your dealer isn't on the list, please e-mail us the name and address and we'll update the drop down menu below.  Please, only fill out the sections that apply to you.

1. Select a Dealer

2. Motorcycle Sales
(only respond if you purchased a motorcycle from this dealer)

Customer Service
Knowledge of product line
Overall Satisfaction of Transaction
Selection of New Bikes
Selection of Used Bikes
Overall Pricing
Refund Exchange Policy
What motorcycle(s) have you purchased through this dealer?
Comments

3. Parts and Accessories
(only respond if you have purchased parts and accessories from this dealer)

Customer Service
Knowledge of Product Line
Selection
Special Order Turnaround
Refund/Exchange Policy
Pricing
Comments

4. Service
(only respond if this dealer has performed service on your motorcycle)

Customer Service
Turnaround Time
Labor Prices
Quality of Workmanship
Comments

5. Store Environment

Parking
Cleanliness
Ease of Shopping

Overall Store Vibe

Comments

6. Your Contact Information (this information is optional and will be held in strict confidence).  Your contact information WILL NOT be provided to any Northwest Motorcycle Dealer.  Be sure to include a valid email address in case we need to validate your survey.

Your Name
Street Address
City
State
Zip
Phone
Email

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